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Why Purpose-Driven Technology and Critical Thinking are the Future in an Automated World

18 Sep 2024
People X Leadership Stage

In a world increasingly driven by automation, the future belongs to those who will use technology with purpose and critical thinking. Purpose-driven technology ensures that innovation is not just about efficiency but about creating meaningful impact. By placing human values and needs at the center, we can use technological advancements that enhance, rather than replace, the human experience. Critical thinking allows us to pivot the complexities of automation, making informed decisions that align with long-term goals. This approach helps us to use technology as a tool for positive change, ensuring that humans remain at the heart of innovation.

The Why: In today’s competitive landscape, automation is no longer just an option—it’s a necessity. According to recent industry reports, 67% of companies are accelerating their investment in automation technologies to stay ahead. The global automation market is expected to reach $214 billion by 2026, highlighting its critical role in business growth. For your career and business decisions, understanding automation is key. It’s not just about improving efficiency; it’s about enhancing customer experiences and staying relevant in a crowded market. Companies using automation see a 20-30% increase in customer retention and satisfaction. As competition intensifies, those who leverage automation will attract new customers and keep existing ones by delivering faster, more personalized services. Whether you’re a business leader or aspiring to grow your career, investing time in learning about automation is crucial. It’s the future of business, driving both innovation and customer loyalty in an increasingly automated world.

Key Takeaways:

  • Automation is essential for staying competitive, with 67% of companies investing in it and the global market projected to reach $214 billion by 2026.
  • Automation enhances customer experiences, leading to a 20-30% increase in customer retention and satisfaction.
  • Understanding and leveraging automation is crucial for career growth and making informed business decisions in today’s fast-paced market.

This session is for... you whether you are seasoned leader, aspiring technologist, marketer, Hands on tech. expert this session is for you
 

Speakers
Erum Manzoor, SVP Global Wealth Technology - Citigroup
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